This is the first time it happened but the parts had scratches had on them giving me the impression that it’s an old stock. Even one of the legs of the bed was broken. 🥲
お役に立ちましたか？
ROBOTIME JAPAN•
1 日前
We are very sorry for the inconvenience this may have caused.
Please accept our sincere apologies for the scratches on the parts and the broken bed leg — this is certainly not what we want our customers to experience.
If any parts are damaged or broken, we are able to provide replacement parts.
If you still need any assistance or replacement parts, please feel free to contact our customer support at service@robotime.com
We will be happy to help if needed.
Thank you for your feedback, and we truly appreciate your understanding.
レビュー
This is the first time it happened but the parts had scratches had on them giving me the impression that it’s an old stock. Even one of the legs of the bed was broken. 🥲